1.Name a company that adopts differentiation strategy. Use the value chain as a framework to explain how the company’s differentiation strategy can create products and/or services that are highly valued by customers. Make sure to name four value chain activities (either supporting or primary) and briefly explain them.
2.A good strategy provides clear and concise answers to four key questions. Name two of them and use an example to explain
Where do we compete?
What unique value do we bring to these markets?
What resources/capabilities do we use to deliver that value?
How do we sustain our ability to provide the unique value?
3.
(1) Draw on Michael Porter’s Five Forces Model, explain the internal resources/capabilities possessed by Netflix that could enable Netflix to address two competitive forces in the online streaming industry in Canada. Please provide at least two internal resources/capabilities for each force you discussed.
(2) Then use VRIN framework to evaluate the internal resources/capabilities you identified in the previous question. Please provide the strategic implications with regards to the competitive advantage brought by each internal resource/capability.