Read this article: The-Role-Of-Trust-In-Consumer-Relationships
After reading reflect with the following:
1. A brief overview of what the reading is about. Why is trust important?
2. What two topics that pulled your interest most and why? I’m more interested in the “why” than you simply describing what the reading says.
3. Summarize and integrate what you learned from this article with what you studied previously: Zunch_CRM with this reading and identifying at least three related concepts from previous readings.